Invacare modular adjustable backrest with push handles part electric mobility...

Delivery

We usually dispatch items within 1-3 days after receiving payment and delivery for parts is made using 24-48 courier.

Delivery rates apply to mainland England and Wales only. Please note that our delivery rates are based on insured courier costs and packaging. 

Payment

We accept the following payment methods:

• PayPal
• Credit/Debit Card
• Bank Transfer

Please contact us if you have any questions.

What HMRC means by ‘chronically sick or disabled’ and how to prove that you qualify.

For VAT purposes, the term ‘chronically sick or disabled’ does not include a person who’s only temporarily disabled or incapacitated, for example with a broken limb or someone who’s elderly but is not chronically sick or disabled.

To show that you’re entitled to buy the goods VAT-free, you must confirm your disability or chronic illness in the notes to seller during checkout.

If you do not confirm your condition, we cannot send your item without charging VAT.

Disclaimer

Wheelchair Depot Ltd (hereafter referred to as "the Company") provides used wheelchair and mobility scooter parts for sale on an "as-is" basis, with no warranties or guarantees of any kind, express or implied. By purchasing from the Company, the customer acknowledges and agrees to the following terms:

1. Condition of Parts: All parts sold by the Company are pre-owned and may show signs of wear and tear. The Company does not guarantee the performance, safety, or suitability of any parts for the buyer's specific needs. It is the buyer's responsibility to ensure that the parts are fit for their intended purpose.

2. No Warranties: The Company expressly disclaims any and all warranties, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. The Company makes no representations regarding the compatibility or durability of the parts sold.

3. Buyer’s Responsibility: It is the buyer's responsibility to assess and confirm the condition and suitability of any parts before purchase. The Company shall not be held liable for any issues arising from the improper use, installation, or maintenance of the parts sold.

4. Limitation of Liability: The Company shall not be liable for any direct, indirect, incidental, consequential, or special damages resulting from the use of, or inability to use, the purchased parts. This includes, but is not limited to, damages for personal injury, property damage, loss of profits, or business interruption.

5. Health and Safety: The Company strongly advises that all parts be installed by a qualified professional and that any necessary health and safety checks be carried out before use. The Company is not responsible for any injuries or accidents resulting from the use of parts purchased from the Company.

6. Compliance with Laws: The buyer is responsible for ensuring that the use of purchased parts complies with all relevant laws and regulations, including those concerning health, safety, and environmental protection.

By completing a purchase, the buyer acknowledges that they have read, understood, and agreed to this disclaimer and accept all risks associated with the use of the purchased parts.

Terms

PLEASE READ THE INFORMATION BELOW. PURCHASING THIS ITEM WILL CONFIRM YOU HAVE READ AND UNDERSTOOD OUR TERMS.

VAT

Items are advertised exclusive of VAT and are zero rated subject to the relevant documentation / declaration being provided upon purchase, otherwise VAT will be charged accordingly.

Returns

Information on sizes, weights, dimensions are provided as a guide, please make sure the item suits your requirements.

The customer is responsible for the arrangement of and cost to return the item. For our full terms and conditions please ask.

Exchanges

We are happy to exchange a product that is deemed unsuitable, please contact us to discuss. Exchanges will only occur if no excessive use and no damage has occurred to the item. The customer is responsible for the cost to return the item and any other deliveries will be charged for.

Item Descriptions

Please remember you are purchasing a USED mobility item, items will show signs of previous use, but we endeavor to reduce their presence.  Descriptions are provided as accurately as possible, however, errors can occur.

User Manuals

Hard copies of user manuals are not always supplied with the item, and therefore may require you, as the customer, to source one. Wherever possible we will provide a hard copy user manual or alternatively a pdf version will be supplied.

Customer Cancellation Rights

We hope that you are happy with your purchase.

You have the right to cancel orders for goods or services placed on-line or by phone for up to 14 days after the date on which the item(s) are delivered.

In the event you wish to return the item for a refund we will accept returns in accordance with the Consumer Contracts (ICAC) Regulations 2013.

Goods must be returned in an unused condition other than what is deemed fair to assess its suitability for your needs i.e. no more than two hours use and that no damage has occurred.

Goods may be returned providing you notify us of your intent to do so within 30 days from the day after you receive the goods. This can be made via email or post. (We advise you obtain tracking)

Wheelchair Depot Ltd charge £80 for return carrier collection, or the buyer can make their own return arrangements. All returns are inspected before your refund is processed. Refunds will be processed within 14 days of receipt of the returned item.

Wheelchair Depot Ltd have a right to deduct an amount from the reimbursement (or charge a consumer) if the consumer has diminished the value of the goods by handling them beyond what is necessary to establish their nature, characteristics and function. The Regulations establish a test as to whether consumers have handled the goods in a way beyond what might reasonably be allowed in a shop.

 Exclusions

We cannot give refunds on special ordered items which are specific to your needs and in addition to the item purchased. If you find a special-order item is not suitable, please contact us to discuss options for part exchanging the item.