Your PayPal payment will reach us immediately. Once we receive your payment we will dispatch your order the same working day to your registered eBay address. If you need your item sent to an alternative address, you must add the address to your eBay account prior to purchasing. Once your order has been dispatched we will send you an ‘Item Dispatched’ email to let you know that your order is on its way. Expected delivery times are as follows:
Royal Mail 2nd class small parcel: 2-3 working days (up to 2kg) - £1.49
Royal Mail 1st class small parcel: 1-2 working days (up to 1kg) - £2.49
UPS Next Day: Next working day if ordered before 2pm - £6.99, FREE over £50
Please allow slightly longer for weekends and bank holidays.
If you are not 100% satisfied with your item(s) we will gladly accept it back for a full refund provided your initial request to return the item is within 30 days from the date of purchase. If your initial request to return the item is after 30 days from the date of purchase unfortunately we would be unable to accept the return request.
In order to begin the eBay returns process please view your 'Won' items in My eBay. Locate the item that you have purchased from us and then click on the down arrow on the right hand side. Click on the 'Return this item' option. Please fill out all the necessary information on this page and also give as much additional information as possible as to why you wish to return this item. Once your item has been returned to us, your refund will be processed within 1-2 working days.
To be covered by PayPal's Seller Protection Policy we can only dispatch items to your registered eBay address. This is the address you select when completing the eBay checkout process. To have an item sent to an alternative address you must add the address to your eBay account prior to purchasing the item.
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