Typically orders received
before 2pm Monday –
Friday, regardless of their destination are dispatched
the same day. Orders
received after 2pm on Friday, on a Bank Holiday or
during the weekend will
be dispatched the next working day.
UK expedited orders and those
over £50 are usually
delivered within 1-3 working days, whereas lesser
value orders can be
expected to arrive within 5 working days, however
delays can sometimes
occur, if you have not received your goods within
these times please contact
us via the eBay message centre.
International orders are
shipped with a variety of
carriers dependent upon size, weight, value and
destination, in each case a
tracking number will be available. We expect goods to
arrive within 10
working days but on some occasions, delays can occur
with local customs,
please track the tracking and if no update has been
logged in the last 2
days please contact us via eBay message centre.
We accept payment via all popular debit/credit cards and online portals such as PayPal and GooglePay.
In the event that your
goods are no longer
required you are welcome to return them, at your own
expense, unused and in
their original packaging within 14 days of receipt. We
suggest sending your
goods on a tracked service as proof of postage cannot
be considered as proof
of delivery. Upon receipt your goods will be inspected
and providing the
return adheres to our policies and no further contact
is required a refund
will automatically be issued within 3 working
days.
In
the unlikely event that your goods arrive
damaged and incomplete please contact us in the first
instance and we will
do our utmost to resolve any issue in a timely and
efficient manner.
Please ensure that you consider any additional payments before completing your purchase. For more information regarding import fees specific to your local country, please visit your local government tax authorities website.
We accept payment via PayPal, Bank Transfers and Credit Cards. Please make sure shipping address is correct upon placing your order as we will only ship to the PayPal address.We aim to dispatch your item(s) the same day where possible or within 1 working day Mon-Fri. We use a range of couriers including Royal Mail, DPD, Hermes, Yodel, Interlink and UK Mail.
We always try our best to send your order(s) as quick as we can however occasionally delays can occur in the post. If you do not receive your order in 5 working days after your purchase please get in contact with us via email through eBay messages.We also offer a 24 hour (1 working day) option for a very competitive price for those customers who require the items more urgently so please selected next day delivery on check out for this option.
If you are happy with your purchase and service from us, please kindly leave us 5 star positive feedback which is important to us. However, in the unlikely event you are not happy with your purchase, please do not hesitate to contact us via the eBay messaging system before you leave us a lower rating.
We can resolve the issue for you accordingly. Our dedicated customer team will try everything we can to resolve the issue for you.
If you have any questions or concerns please message us via ebay Working Days: Monday - Friday Working Times: 8.00 AM - 4.30 PM, Saturday Working Times: 8.00 AM - 2.00 PM
Note: Please use only eBay messaging system instead of emails.
We hope you will love your purchase, however if you need to return it, we have a 60 day return policy.
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