Festool BHC 18 Li Cordless SDS+ Hammer Drill 18V (Body Only)

Items sold as "New" or "New Other (See Details)" will carry the standard manufacturer's warranty, which is usually 1 Year unless stated otherwise.

Should you encounter any problems (Faulty, Damaged, Incorrect Item Received or Not as Described), in the first instance please contact us via eBay Messenger (by clicking on the "ask a question" link near the bottom of the listing) or over the phone on 0800 371822 and we can action the enquiry accordingly (If the item is damaged in transit, please advise within 7 days from receipt). If the item is damaged or faulty we will typically repair the machine or provide spare parts, dependant on the fault. If this isn't possible, we will be happy to offer a direct replacement or refund you in full via the original payment method used.

*If you are wanting a refund for the goods you have 30 days in which to initiate the return with eBay and we will then provide you with a "Returns Reference Number" to send back with the goods. We will use our respective carrier service or provide a free post label for the return of any goods which are "Faulty", "Not As Described" or "Damaged" only.

**If you are missing parts which are listed as inclusive with the item, please contact us via eBay Messenger or over the phone on 0800 371822 and we can arrange for the parts to be sent on accordingly.

If the item is being returned due to not being required or if you change your mind... you then have 30 days in which to return the product, providing it is unused and in the same condition as per received. Please advise us again with eBay Messenger or by phone on 0800 371822 if you are wanting to proceed with a return. Alternatively please open an eBay Return and we will provide you with a "Returns Reference Number" to send back with the goods.

*Carriage charges for unwanted returns will be at the Buyers expense. Transport packaging should be sufficient for the method of carriage. We cannot accept any responsibility for damage caused by your carrier.