In alignment with our commitment to transparency and integrity, we want to clearly disclose that product prices and descriptions may vary on the websites of our retail partners.
We encourage you to visit the retailer's site directly for the most current images, products, prices, and descriptions.
It's important to us that you're informed Zeppy may receive compensation for some listings featured on our site.
Additionally, we want to be upfront about our use of affiliate links; our affiliations, including but not limited to the eBay Partner Network, support our mission to provide valuable content and offerings to you.
Whilst Paypal (being simple, fast and secure) is our preferred method of payment we can accept other methods, please contact us via eBay message, email or phone if this is the case. Our contact details can be found below our listings under 'Business seller information' and 'contact details' or on our eBay shop page. Shipping All of our items are despatched within 1 working day via a 'Tracked and Signed' service where available. In some cases when shipping abroad a tracking service may be unavailable (after the package has left the UK) but the item will still require a signature proof of delivery. If you find your parcel has not arrived when you expect it to, please check the tracking information as it may have been placed at a post office (or other establishment) following a failed delivery. If this is not the case please contact us via eBay message or Email and we will strive to resolve the issue promptly and to your satisfaction.
Combined Purchase Shipping If you are purchasing more than one item, and we hope you do, please contact us prior to payment in order to receive a revised shipping invoice.
Packaging We pride ourselves on packing our items securely and efficiently whilst recycling as many clean materials as possible. Our feedback profile boasts the skills of our hardworking packing departement.
Shipping Charges For UK customers we offer free shipping using a 24-48 hour service. (excludes very large and very heavy items i.e. saddles)
Next day delivery and shipping abroad. As we charge 'flat-rate' shipment this is an educated estimate with the use of shipping company quotes to cover costs and labour. Should we find we have over-estimated, a refund of the difference is given.
PLEASE NOTE- If you require overseas shipping please email or eBay message us with your contact telephone number. This will be provided to the courier company to aid in a succsesful and timely delivery.
Payments Please complete payment within 14 days of purchase/ auction end (unless prior arrangements have been agreed upon).
Returns On the rare occasion that an item does not meet the standard you were expecting please contact us via eBay message or email to arrange a return, replacement or refund.
Feedback We take great pride in our previous feedback and do our best to reply to each feedback left.
Item Description Great effort is taken to ensure items are listed truthfully and correctly, unfortunately as humans mistakes are sometimes made. If you feel this is the case please contact us and we will rectify the situation to the best of our abilities.
Lovers of sticks, canes and various antiques we pride ourselves on providing good customer service and fast shipping. Please pay a visit to our feedback page and buy confidently with our returns policy and positive feedback rate. We hope you can spare a few moments to browse through the items featured in our eBay store and 'follow' us as more items are listed regularly. Kind Regards, Gerwyn. Should you have any questions regarding any of the items we have listed, your purchase(s) or delivery, please contact via eBay message, Email or Telephone quoting the item number. Our contact details can be found below this listing (under the 'seller details' drop-down tab). We would be happy to assist in any way possible.
Disclaimer: Prices and descriptions maybe different on retailers sites, please check the retailers website for the latest images / products / prices and descriptions. Zeppy maybe compensated for some of these listings.
When you click on links to various merchants on this site and make a purchase, this can result in this site earning a commission. Affiliate programs and affiliations include, but are not limited to, the eBay Partner Network.
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