Payment Policy - PayPal only
Immediate payment is required using either Credit Card, eCheck or your Account Balance through PayPal. After your purchase, select Paypal as your payment option and it will redirect you to the PayPal site to pay. This allows us to ship your item(s) immediately - usually the same or next business day.
Paypal is completely FREE to use and is probably the safest way to make a payment on the internet. Click here for more information...
Returns Policy - valid up to 30 days after receipt of order. (After 30 days manufacturer's warranty applies).
1.
UNOPENED ITEMS... ordered in error or are no longer wanted - A refund (minus
a £3.00 restocking fee) will be issued to your Paypal account upon receipt
of the return.
2. OPENED ITEMS... that were ordered in error or are no longer wanted -
Maximum 50% refund since item must be resold as used. Note: Opened software
is NOT returnable.
3. WRONG ITEM SENT... return for a refund or replacement (buyer's choice).
4. DEFECTIVE PRODUCT... return for a replacement (same title only) or a
refund if a replacement is unavailable. Item defect is verified upon return.
NOTE: Buyer pays return shipping on all returns. Return shipping (via regular mail) will be refunded if we made a mistake or the item is verified defective upon receipt of return.
We do
not accept returns of the following:
- Any item missing the serial number or UPC.
- Any item with missing parts.
- Any item that is broken or obviously damaged by the customer.
- Any item with a missing or used activation key code.
Please contact us before returning an item in order to receive proper return instructions.
Shipping PolicyVirtually all items are shipped the same or next working day. Working days are Monday to Friday excluding holidays. To see costs, shipping services and approximate delivery times to your location please Click Here
Customs/Duties/Taxes for customers who live outside Canada and the USA...
We have been selling entertainment products for over ten years. Our business is located in Canada however we have a large number of products located in our UK warehouse. Each Ebay listing will show Item Location as UK or Canada. Most UK buyers will have orders dispatched from the UK. Orders from buyers outside the UK will receive their order from our Canada location. On very rare occasions if a location UK product becomes sold out at the UK warehouse, these items will be dispatched from Canada.
Here are some reasons to consider buying from us...
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